Our Policies
By opting-in to receive communications, you consent and agree to Caritas Aotearoa New Zealand collecting and handling your personal information in accordance with our privacy policy. If you have any questions or wish to view or amend your information, please email us at PrivacyOfficer@caritas.org.nz or call 0800 22 10 22.
Privacy
Our staff understand the responsibility to protect personal information from unauthorised use, and protect people from any harm that could result. The policy sets out the principles used by CANZ to collect, use, disclose and store personal information, and forms the basis of how CANZ will handle, process, manage and destroy personal information
Complaints Policies
Caritas has a Complaints Handling Policy which enables us to respond appropriately to concerns. Any person may make a complaint against Caritas. Should you want to make a complaint, please contact Caritas and ask for the Complaints Manager.
Safeguarding
Caritas' suite of Safeguarding policies was created to protect the people we serve, particularly children, at-risk or vulnerable adults and beneficiaries of assistance, from any harm that might be caused due to their coming in contact with CANZ in its charity, humanitarian and development activities.
Compliance
Caritas Internationalis Management Standards
Caritas operates under a set of Caritas Internationalis Management Standards including a Code of Conduct. The CIMS are instruments and practices to promote the spirit of communion and organisation, solidarity, mutual support and fraternal cooperation and are shared by Caritas Internationalis members across the globe. They address the professional nature of our mission. They highlight the necessary skills and attitudes, such as accountability and expertise and expected behaviours in our work for charity and justice.
More information about the CIMS can be found on their website: www.caritas.org.
Council for International Devlopment (CID)
Caritas is a member of the Council for International Development (CID), a national umbrella agency for Aotearoa New Zealand's international NGOs and organisations working in international development and humanitarian response. Caritas abides by the CID Code of Conduct.