The Catholic Agency for Justice, Peace and Development

Organisational policies

Caritas develops and adopts organisational policies that bring us into line with world best practices as set out by the requirements for member organisations of Caritas Internationalis (CI) and the Council for International Development (CID).

Caritas Internationalis Management Standards (CIMS)

Caritas Aotearoa New Zealand is a member of Caritas Internationalis, the confederation of Catholic relief, development and social service organisations. CI is a global confederation of more than 160 organisations networked together in 200 countries as part of the humanitarian and development mission of the Catholic Church.

Caritas aims to uphold the highest standards of management, accountability and transparency and thereby maintain the trust of the faithful and of the many other people around the world for our witness of faith and concrete ability to respond to the needs of the poor.

The CI Management Standards are based on existing Caritas Confederation good practice and accepted global principles within the global humanitarian international development community. As a Member Organisation, Caritas is committed to an agreed system of Management Standards and to accompanying fellow Member Organisations - in both a giving and receiving role.

Compliance with Caritas Internationalis Management Standards

In addition to the CID Code, Caritas operates under a set of Caritas Internationalis Management Standards including a Code of Conduct. The CIMS are instruments and practices to promote the spirit of communion and organisation, solidarity, mutual support and fraternal cooperation and are shared by Caritas Internationalis members across the globe. They address the professional nature of our mission. They highlight the necessary skills and attitudes, such as accountability and expertise and expected behaviours in our work for charity and justice.

More information about the CIMS can be found on their website:


Council for International Development

The Council for International Development is the national umbrella agency of international development organisations based in Aotearoa New Zealand. CID was formed in 1985 by a small group of development NGOs and aid agencies to coordinate some activities and present a single voice on issues of common concern. Today CID represents over 50 members, from small community-based organisations to large international NGOs. CID is governed by a board made up of member organisations.

As part of its efforts to be a high-quality charitable organisation with world-class standards of transparency and accountability, Caritas is a member of the CID. Consequently, Caritas is committed to the CID Code of Conduct and the CID Code Complaints Handling process.

Compliance with the Council for International Development Code of Conduct

Caritas Aotearoa New Zealand has been granted signatory status to the CID Code of Conduct. The CID Code of Conduct (the Code) is a voluntary, self-regulatory sector code of good practice that aims to improve international development outcomes and increase stakeholder trust by enhancing the transparency and accountability of signatory organisations. The good practices embodied in the Code of Conduct ensure transparency and accountability, improve international development effectiveness and increase stakeholder trust. Caritas is committed to adhering to the CID Code of Conduct.

For any breach of the CID Code, a complaint may be made to the CID Code of Conduct committee. The CID Code and their contact details are available from their website:


Caritas Organisational Policies

Caritas has developed policies and procedures related to many areas including (but not limited to):

  • Complaints Handling Policy
  • Policy on Protection of Children, Young People and Vulnerable Adults
  • Code of Ethics
  • Code of Conduct
  • Health and Safety Policy
  • Whistleblower Policy
  • Image Gathering and Use Policy
  • Sexual Harassment Policy
  • Privacy Policy

Copies of any of these policies are available by either post or email upon request.

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Tutu ana te puehu - Stirring up the dust